customer-happiness-engineer-job-posting500x258

We’re looking for a Customer Happiness Engineer to help us support our growing community.

This is a paid contract position you can do from home and would require between 30-40 hours a week.

We’re looking for someone who:

  1. Understands our community. Maybe you, or someone you know, has dealt with health challenges. You have empathy for the sick and a passion for helping others.
  2. Has sweet writing skills! You probably have a background or some experience with writing. Copywriting experience is a definite bonus. This role will primarily be communicating with people through the written word, so this is an important one…
  3. Follows us or has a good understanding of real food diets such as SCD, Paleo, GAPS, Weston A Price, Autoimmune Paleo, etc. giving you the ability to help address customer’s inquiries on more complex issues. Any formal education in this area would be a plus.
  4. Has the ability to manage time and workload efficiently, strong organizational skills, and the ability to prioritize and modify priorities accordingly. This role allows you the flexibility to work from home, but you’ll need to be able to manage yourself well.
  5. Has excellent communication skills and the ability to address customer’s needs and concerns in an empathic and impactful way. You have patience, and the ability to intently listen. Experience in online customer support is not necessary, but would be a bonus.
  6. Has the ability to confirm and identify business and customer needs, challenges, and opportunities in order to develop viable solutions.
  7. Is available to work 30-40 hours a week.
  8. Lives in the United States.
  9. Is “tech savvy” with things like Office, Google Docs, Dropbox, Facebook Groups, email, etc.
  10. Is extremely dependable… not the “This usually doesn’t happen, but it happened again” type.
  11. Doesn’t take things personally, have feelings hurt easily or get offended. Stays objective and likes to always use logic to make decisions – like an engineer :-)

If you’re the type of person who likes working alone and does not like communicating and interacting with others, then this probably is NOT right for you.

On the other hand, if you’re the type of person who is passionate about communicating with and supporting a large community of people on a healing journey, then this might be perfect for you! [click to continue…]

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 sara-gottfried-book

Are you a woman having hormone issues? Or do you know a woman having them?

The way you could tell would be things like…

  • Low energy, sleeping a lot, never feeling rested
  • Hot flashes, low sex-drive, skin issues
  • Frumpy, a spare tire, and yo-yo eating problems

These are just a few VERY common symptoms of hormone imbalances for women. Here’s the problem with trying to help each of you reading this: the symptoms above don’t indicate which hormones are out of balance.

And that makes it hard to provide recommendations that apply to masses.

My good friend, Dr. Sara Gottfried (harvard trained MD turned functional medicine doc) is really good at breaking down this topic and putting together easy to use protocols that apply to most everyone. And it just so happens she’s got a new book coming out about this!

Click here, for a free copy of her new book (you do have to pay shipping and handling).

Who doesn’t want a super-cheap, up-to-date guide to women’s hormones? Trust me, there are enough action steps and cool tricks about supplements in this book for anyone with the issues above that you won’t want to miss out.

Regardless, what I want you to take away from this today are the 7 hormones that you need to be concerned with and 2 important takeaways about Carbohydrates and Berberine. [click to continue…]

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Chad-and-Brenda-Walding

In case you missed it, earlier this week I had my friends from The Sitting Solution, Chad and Brenda Walding, as guest writers on the blog. Actually, you might even already be familiar with them, especially if you read my post from last fall on my struggles with neck and upper back pain.

The truth is, I’ve got 18 years of bad posture and movement that I’m trying to correct. And just like lowering stress, I think getting rid of neck, shoulder and upper back pain is something that needs constant attention. The reality is our western world is currently created to induce stress and to put us humans in unnatural positions.

What I really admire about these two is that they understand that the world isn’t changing anytime soon. And that means we need to shift the conversation to not making it wrong, but what can we do to offset the damage it does to us. I really love how they’re able to break down complex movement patterns  and give everyone some easy to follow, straightforward tips to implement right away – even in your cubicle at the office.

I was blown away by the results I’ve been personally seeing from their work, so I wanted to interview them and get more details.  Whether you’re struggling with chronic pains from sitting in the wrong position all day, or just want to maximize your health and longevity, this podcast is a must listen… [click to continue…]

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man-walking-beach-sunrise

When it comes to improving digestion and fixing constipation, the conversation typically revolves around food, supplements and functional medicine. Unfortunately, this is only part of the conversation. There are so many other factors that can help us achieve perfect poops.

Things like play, laughing and movement…

These 3 are underrated and underappreciated…

Which is why I invited my friends Chad and Brenda to share some of their insights. They focus on movement and how it impacts our overall health – including digestion.

The boring truth is sometimes if you can’t poop then going for a walk or trying the exercises below might be the only thing you need to stimulate a bowel movement.

I’m really excited to begin trying some of their ideas in the video below. If you try them, please post in the comments what you are noticing and we’ll all learn together. [click to continue…]

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Carly-celiac-success-story

How long did you struggle with your digestive pain? Did it feel like a black cloud followed you everywhere you went?

Because that’s how my life felt as I struggled with Celiac disease. Honestly, battling this illness for the better part of a decade was mentally and physically draining. I made a lot of mistakes and sometimes didn’t know if I’d ever get better.

I got really good at doing one thing that really made a difference, though. Sure, all of the diet, supplements and lifestyle changes were absolutely vital to my recovery, but it was pain that got me through and out the other side. I got really good at using my pain to push me through all the tough times.

I’m so grateful now to be able to say that my gut is healed and more and more time has passed since I had agonizing diarrhea 10-15 times per day. But I’ve got to say, the memory of that pain is still right there. It keeps me focused on continuously taking care of my body, so I can be the best father, friend and health engineer I can be. And every once in a while we get an email, seemingly from out of nowhere, from someone who is totally on the same wavelength.

With that said, I’d like to introduce our latest rockstar, Carly, who much like myself was given the standard Celiac disease prescription (a gluten-free diet) and sent on her way.  At first, this can seem like you’ve been given a golden ticket to a healthy and happy life.

After all, your doctor knows best right? Well, if you’ve been following us for any length of time, you’ll know that most Celiacs are slowly dying, because the Gluten-Free diet is simply not enough.

Read on to learn what it took for Carly to heal and feel better than she ever thought she could. [click to continue…]

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